|
REQUIREMENTS
Hardware:
1.x GHz processor, 128 MB RAM, 10 Mb
free disk space - Minimum
2.x GHz processor, 512 MB RAM, 100 Mb free disk
space - Recommended
Operating Systems:
Windows 2000/XP/2003/Vista
Mac OS X - supports Universal
Binary (Personal and Advanced Editions
only)
Linux 2.2.5 and above, RedHat 8 and
above (Server Editions only)
Intel (x86) achitecture
only
A windowing environment
such as KDE or GNOME is
recommended
Must be root to install,
but not to run product
Sun Solaris 2.5 and above (Server Editions only)
Sparc or Intel (x86) achitecture
only
Must be root to install,
but not to run product
Java
Requirements:
Visualware's products are Java based, and
require a Java VM (Virtual Machine). You may
already have a Java VM installed on your system,
as it is required by many popular programs.
It is recommended that you keep your Java VM
up to date by installing the latest version
available for your computer system.
Sun Java JRE (recommended) v1.4 or later: The
Sun Java Runtime Environment (JRE) is included
with VisualRoute for Windows and
does not need to installed separately. If
you prefer to download and install the latest
J2SE (Java 2 Platform, Standard Edition)
JRE for your system, please see http://www.java.com/en/download/download_the_latest.jsp.
To check if you already have Sun's JVM installed,
or to find the version number:
Go to http://java.com/en/download/help/testvm.xml,
or
Open a DOS prompt and type java
-version [enter]. If Sun's JVM is present
it will give you a version number.
Microsoft Java VM: May be used. However
as Microsoft will be ending
support in Dec. 2007 the Sun Java is recommended.
Mac OS X: Includes Java, no additional
software is needed.
Linux/Unix Java VMs: The VMs
listed below may be used. Other versions or
vendors are not supported at this time.
Sun
Microsystems, v1.4 or later
IBM
Network Test Agents
(NTAs) - SupportPro, Server Professional,
Server NOC:
Remote systems running
the OnDemand
NTA™ or AutoTime NTA™ components
require Windows 2000/XP/2003/Vista (Java is
not required to run NTAs).
VisualRoute Business,
SupportPro and Server Editions:
VisualRoute Server is frequently deployed
as part of another application service and
does not require a dedicated server. A built-in
Web server engine is included, no third party
software such as IIS or Apache is required. VisualRoute
Server setup.
Remote systems that access the
VisualRoute Server via a browser require Java.
PRODUCT SUPPORT
SUPPORT FORMS
Please use one of the following forms for
all technical support and customer service
requests. Before contacting support please
see the other resources provided above for
links to the on-line product help and FAQs,
which have answers to many questions.
|