VisualRoute Requirements

System Requirements:

  • Windows XP/2003/Vista/Windows 7/8/10 or Mac OS X 10.4+
  • 1Gb memory, 200Mb disk space, 1.5Ghz processor
  • Internet Connection
  • Sun Java Runtime Environment (included with VisualRoute) 1.7 update 15 or later. - NOTE: currently only compatible with 32bit Java.

Remote Agent Platform (SupportPro Edition):

  • Windows XP/2003/Vista/Windows 7/8

  • Java Requirements:

    You may already have a Java VM installed on your system, as it is required by many popular programs. To check if you already have Sun's JVM installed, or to find the version number:

  • Go to, or

  • Open a command prompt and type java -version [enter]. If Sun's JVM is present it will give you a version number.
  • It is recommended that you keep the Java VM up to date by installing the latest version available. To download and install the latest J2SE (Java 2 Platform, Standard Edition) JRE, please see

    Live Demo

    Why not perform a traceroute right now using our online demo. The traceroute demo is adapted as an online applet and does not represent the full downloadable product.

    Live Demo


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